I want to give you all a BIG THANK YOU for your wonderful service during the choosing and receiving of my brand new glasses. I have been looking for these particular frames, for literally years! None of the other opticians in Leeds have anything even near the quality, great style and design of frames that Brosgill sells. I am so happy to have rediscovered you!
I have never had so much fun buying glasses! In these times of companies apparently focusing on customer needs, a lot of companies keep talking about exceptional customer services but Brosgill actually delivers it!
Pritpal who did my eye test and examination was so kind and thorough. I had a number of questions and he explained things so well and with such patience I will definitely return. I had a problem with my eyes later in the week and Neil saw me that day and sorted it out. Couldn’t ask for more.
I have Holmes Adie Syndrome, Pritpal was sympathetic to my condition and extremely helpful, prescribed with amazing polarised contact lenses which have not only given me my sight back but my confidence and quality of life, I don’t have to shut myself away anymore and I’m no longer scared to look at anyone
The young lady that taught me how to use contacts was fantastic and is a credit to your team. She was very professional but personable and friendly. She really puts people at ease and was wonderful at explaining everything in a relaxed manner. Similarly the first optician I saw was very thorough and took the time to explain things very well. I was very impressed.
I was really impressed with the service, efficiency and helpfulness of all I dealt with. I felt comfortable and in trustworthy hands